FAQ

Sale Condition

Introduction

These terms of sale apply to all orders placed on this website. By placing an order, you agree to be bound by these terms.

Seller Information

  • Seller Name: luxovix
  • Address: 71-75 Shelton Street London, England
  • Contact: support@luxovix.com

Products

We strive to provide accurate product descriptions. Product images are for illustrative purposes only.

Prices

All prices are listed in British pounds (£) and include VAT (if applicable). Delivery is free

Order

When you place an order, you will receive an automatic confirmation email. This does not mean your order has been accepted but simply that we have received it.

Payment

We accept payments via credit card, mastercard,  Paypal and other secure options. Payments must be made at the time of order.

Delivery

Delivery times are provided as an estimate and may vary depending on the products and destination. No Shipping fees

Right of Withdrawal

In accordance with UK consumer law, you have 14 days from the receipt of goods to cancel your order without reason and request a full refund.

Returns and Refunds

Products must be returned in their original condition, unopened and unused, with all packaging included. Return costs are the responsibility of the customer unless the product is defective.

Warranty

All products come with a 2-year legal conformity warranty. In the event of a manufacturing defect, we commit to repairing, replacing, or refunding the affected item.

Liability

We are not responsible for any indirect or consequential damages resulting from the purchase or use of our products.

Applicable Law

These terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

Changes to Terms

We reserve the right to modify these terms of sale at any time without notice. The terms applicable at the time of your order are those that apply to your purchase.

This document provides a general framework, but it is always advisable to consult a lawyer or legal expert to ensure that your terms of sale comply with local laws and specific regulations related to your business.

For any inquiries, please contact us at support@luxovix.com or visit our website at https://luxovix.com.